How Can We Help You?

You can also reach us by phone!

US:

+1 877 982 2555

Australia:

+61 1 800 764 215

France:

+33 (0) 8 00 90 76 20

Germany:

+49 (0) 800 189 9396

Israel:

+972 72 220 3434

Korea:

+82 030 813 2744

Singapore:

+65 800 852 3992

UK:

+44 (0) 808 134 9852

South Africa:

+27 080 099 0200

We are committed to providing our customers with first-class professional support and services. Our team is qualified, trained, and skilled, and available to answer your questions, solve problems, and provide the best possible support.

As part of our commitment to high level support, we are a member of the global TSANet organization (www.tsanet.org).

Sign up to our customer portal!

By joining our customer portal, you will be able to:

  • Directly contact Silk support and keep track of your open cases.
  • Participate in our community forums, ask questions, and provide answers based on your own experience.
  • Find new insights from our knowledge base.
  • Download support documents and binaries.