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US HR Head

US HQ - Needham, MA · Full-time

About The Position

Who is Silk? 

Silk is a Sequoia-backed company. Silk gives demanding workloads 10x faster performance on the cloud compared to native cloud alone. Without refactoring, applications can move to the cloud while massively improving the end user experience. Industry leaders in e-commerce, financial services, and healthcare trust Silk with their business-critical workloads to get the ultra-fast speeds their customers demand at a fraction of the cost. For more information, visit https://silk.us/

Who do we need? 

We are looking for an experienced HR Business Partner to work closely with Silk Go-To-Market teams, managers, and key stakeholders to help build organization and people capability, and shape & implement effective people strategies and activities within the company. This role will also be responsible for all people operations in support of all US-based employees. 

The position is in Needham, MA, reports to the Chief of Staff, will be a member of global HR team and will work with teams in the North America, Europe, and Israel. The Needham office is on a hybrid schedule, with the expectation that this role will be on-site 2-3 days per week.


Key Responsibilities

  • Own HR for US, CAN, & Europe - providing hands-on effort and strategic input, insight, and advice on people-related issues, such as talent acquisition and management, employee relations, coaching/development, compensation and benefits, conflict management, etc.Lead local and global activities and projects in areas of organizational development, recruitment, compensation, benefits, policies, and more. 
  • Lead engagement & culture activities, fostering an environment with high levels of teamwork, accountability, communication, and more. 
  • Works closely with Go-To-Market management & leaders to advise, counsel, and provide coaching to address employees’ performance. 
  • Works closely with the global HR team and jointly manages global HR initiatives. 


Must have

  • Experience in growing and fast-paced start-ups and/or in the tech industry. 
  • Lead. Be an HR expert, implementing best practices. Partnering and serving as a trusted advisor to senior management is critical to success in this role. 
  • Adaptable and open to change. Capable of taking a step back and taking an objective view. 
  • Strategic thinking, problem-solving, and strong interpersonal communication skills. 
  • Take charge and challenge decisions. 

Other requirements

  • Experience working as part of a global HR team and with various cultures. 
  • Experience in maintaining a positive work environment for employees working in varied settings (hybrid, fully remote, etc.) 
  • Proven recruiting and organizational development experience. 
  • BA/BS or equivalent and/or HR certificate 

About Silk

Silk is an Equal Opportunity Employer and provides extensive benefits including: 

  • Competitive salary and benefits (medical, dental, vision, 401k, savings and spending accounts, Employee Assistance Program, company-paid disability and Life and AD&D Insurance) 
  • Equity options at hire and potential for additional based on performance 
  • Flexible hours, with the expectation that you overlap the main part of the day to serve our customers, meet deadlines, collaborate with colleagues, and attend key meetings. 
  • Unlimited paid time off 

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.  


Silk does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients. (Research shows that women and people from underrepresented groups only apply to jobs if they meet all of the qualifications. However, no one ever meets 100% of the qualifications. Silk encourages you to break that statistic and to apply. We look forward to your application.)

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