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Cloud Solutions Architect

Silk USA · Full-time

About The Position

Silk, the database supercharger, is looking for a Cloud Solution Architect. At Silk, we are rewriting the rules of the cloud, together. Our product is unique and so is our culture. Every employee has a voice, is passionate about technology and plays a role in our success. As a team, we are collaborative, fun-loving disruptors. Creativity, collaboration, and camaraderie empower us.

 

About Silk 


Silk is the leading platform to quickly move mission-critical data to the cloud and to keep it operating at performance standards on par with even the fastest on-prem environments. Silk works with global enterprise companies and cloud providers to ensure a seamless, efficient, and smooth migration process, followed by unparalleled performance speeds for all data and applications in the cloud. The platform makes cloud environments run 10x faster and the entire application stack is more resilient to any infrastructure hiccups or malfunctions. Silk has offices in Israel and is headquartered in Needham, MA. For more information, visit https://silk.us/.

Responsibilities

About the role

The Cloud Solution Architect works with Silk Enterprise Sales Representatives to ensure customer satisfaction, generate new business and grow existing accounts. He/she Should provide customer facing technology expertise across a breadth of enterprise applications and architectures in pre-sales activities supporting the enterprise sales reps and will work with the customer success team to help grow existing accounts and support new opportunities.

Main responsibilities:

  • Technical sales presentations
  • Customer demonstrations
  • Planning and running product trials with prospects
  • Prospecting new business and customer connections
  • Gaining and maintaining deep cloud platform and Silk product knowledge
  • Provide product capability feedback to product team
  • Understanding customer needs and requirements
  • Manage all technical aspects of the customer relationship, from pre-sales activities throughout successful implementations
  • Working with cloud partners to build and maintain an active cloud channel network
  • Education and knowledge transfer to partner sales and technical contacts
  • Occasional participation in demand generation activities such as webinars, events, etc

Requirements

  • At least five years of technical pre-sales experience working with Enterprise customers in hybrid or cloud environments
  • Expertise on MSSQL database operations, architectures, and performance requirements
  • Deep knowledge and experience with cloud and enterprise compute, network, and storage architectures
  • Experience with Azure or GCP infrastructures, platforms and solutions - highly valuable
  • Must possess excellent written, oral and presentation skills
  • Knowledge of storage technologies, data services and data protection are an advantage
  • Enterprise operations with hands-on experience - preferred
  • Capable of building and presenting technical content in a clear and interesting manner
  • Excellent communication and interpersonal relations skills, good team player
  • Silk HQ is in Boston, we are open to anywhere in the US. Some travel will be required 

About Silk

Silk is an Equal Opportunity Employer and provides extensive benefits including: 

  • Competitive salary and benefits (medical, dental, vision, 401k, savings and spending accounts, Employee Assistance Program, company-paid disability and Life and AD&D Insurance) 
  • Equity options at hire and potential for additional based on performance 
  • Flexible hours, with the expectation that you overlap the main part of the day to serve our customers, meet deadlines, collaborate with colleagues, and attend key meetings. 
  • Unlimited paid time off 


In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.  

 

Silk does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients. (Research shows that women and people from underrepresented groups only apply to jobs if they meet all of the qualifications. However, no one ever meets 100% of the qualifications. Silk encourages you to break that statistic and to apply. We look forward to your application.)

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